Issue
When signing into Tableau Server via SAML from Tableau Desktop, the following error may occur:
ERROR 6: SSL handshake failed
Last Modified Date: 17 Dec 2020
Environment
- Tableau Desktop
- Tableau Server
Resolution
To troubleshoot this issue, in Tableau Desktop, click Help > Settings and Performance > Clear Saved Server Sign-ins.Cause
A stored credentials token is interfering with the sign in process.Thank you for providing your feedback on the effectiveness of the article.
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