KNOWLEDGE BASE

Dynamic Topology Changes Not Working As Expected On Tableau Server Installed With An External Repository (Rds On Aws)


Published: 12 Jun 2020
Last Modified Date: 15 Jun 2020

Issue

When Tableau Server is installed with an external repository (RDS on AWS), making changes to the number of vizqlserver and backgrounder processes requires a restart, rendering the dynamic topology changes feature to not work.

Environment

  • Tableau Server 2020.1.2 / 2020.1.4
  • Windows Server 2012
  • Linux

Resolution

Upgrade to Tableau Server 2020.2.1 and later to enable dynamic topology changes to work on Tableau Server environment that is installed with an external repository (RDS on AWS).

Cause

This was a known issue that was addressed in Tableau Server 2020.2.1 and later.
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