KNOWLEDGE BASE

Could Not Start Hyper: Failed To Start A New Hyper Instance Context 0X86A93465 Error 37Ce01A3


Published: 04 Jun 2020
Last Modified Date: 05 Aug 2020

Issue

When attempting to connect to data after upgrading to Tableau Desktop or Tableau Prep Builder version 2020.2:

Error Code: 37CE01A3
Could not start Hyper: Failed to start a new Hyper instance.
Context: 0x86a93465

Environment

  • Tableau Desktop 2020.2
  • Tableau Prep 2020.2.1
  • Windows 10
  • Mac OS X 

Resolution

Try the following workarounds:

Option 1:
Change Tableau Repository location.

Option 2:
Perform repair program install.

Option 3:
Reinstall Tableau Desktop/Tableau Prep Builder as Administrator.

Cause

This is a known issue under investigation by Tableau development team.
 
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