KNOWLEDGE BASE

Certain Characters in Password in Web Object Interpreted as Tableau Desktop Shortcut Keys


Published: 05 Mar 2020
Last Modified Date: 09 Sep 2020

Issue

Some of the lower-case letter input such as "t" in a text box in web object with a login page is interpreted as a Desktop shortcut and does not work as a password input on the dashboard.
"t" is interpreted as a shortcut to switch the panes from Dashboard to Layout at the left side of the screen.
 

Environment

  • Tableau Desktop 2019.4, Tableau Desktop 2020.1
  • Windows 10

Resolution

Upgrade to Tableau Desktop 2019.4.6, 2020.1.3 or later.

Workaround is to copy the password text and use Shift+Insert to paste the password in to the field within the web object on the dashboard.

Cause

This is a known issue that is fixed in more recent version of Tableau Desktop.
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