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Error 0x80070666 Installing Tableau Desktop or Tableau Prep


Published: 19 Oct 2017
Last Modified Date: 09 Jul 2018

Issue

When trying to install Tableau Desktop or Tableau Prep, the following error occurs:
 
"Error 0x80070666"

Or
"Tableau Prep 2018.1.2 (18.12.18.0606.1647) Setup Failed
One or more issues caused the setup to fail. Please fix the issues and then retry setup. For more information, see the log file.
0x80070666 - Another version of the product is already installed..."

Environment

  • Tableau Desktop
  • Tableau Prep
  • Windows 10
  • Visual C++ Redistributable 2017
  • Visual Studio 2017

Resolution

  1. Uninstall Visual C++ Redistributable 2017 
  2. Reinstall Tableau Desktop or Tableau Prep. 
NOTE: If the above does not work, please verify in Control Panel > Programs & Features that Microsoft Visual C++ Redistributable 2017 has been uninstalled. If it is still there, uninstall it again and reboot the computer. Then try reinstalling Tableau Desktop or Tableau Prep again.

Cause

When Tableau is installed, part of the installation is VC_redist for 2015.
VC_redist for 2017 will not allow an earlier version of VC_redist to be installed, causing the installation of Tableau to fail.
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