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Cannot Download Data From An Embedded Views When Using Ie Browser


Published: 24 Jan 2020
Last Modified Date: 24 Jan 2020

Issue

Cannot download data from embed views when using IE browser.
After clicking on the Download button, and selecting the file format, downloading will not start.

Environment

  • Tableau Server
  • Internet Explorer

Resolution

  • Enable ActiveX controls in Internet Explorer
  1. Click Tools > Internet Options.

  2. Click the Security tab > Custom Level.

  3. Scroll down to ActiveX controls and plugins and click Enable for:

    • Run ActiveX controls and plugins

    • Script ActiveX controls marked safe for scripting

  4. Click OK to close the dialog boxes, and then restart Internet Explorer.

Cause

  • Downloading can be blocked in IE when ActiveX controls and plugins are disabled.
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