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Automated AD Group Sync Failing when removing 1 or more users from an Active Directory Group - NullPointerException


Published: 11 Dec 2020
Last Modified Date: 16 Dec 2020

Issue

After upgrading to Tableau Server 2020.3, Scheduled AD Group Syncs may fail when removing 1 or more users. The following error in background -NullPointerException may be exposed.

Environment

  • Tableau Server 2020.3 - 2020.3.2

Resolution

Option 1:
Upgrade to Tableau Server 2020.3.3.

Option 2:
If unable to upgrade, please consider the following workarounds. 
  1. Groups can be manually synced via Tableau Server UI
  2. Utilize 'syncgroup' via TabCMD. For more info, see SyncGroup product help Here.

Cause

This behavior is a known issue resolved in our newer releases of Tableau Server. 
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