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404 Error Logging Into Tableau Server with Okta SAML

Published: 09 Feb 2019
Last Modified Date: 13 Feb 2019

Issue

When using Okta's pre-provided Tableau Server application with Tableau Server configured for Okta SAML, 
attempting to log into Tableau Server results in a 404 error. 
 

Environment

  • Tableau Server 2018.3
  • Okta SAML
  • Server-wide SAML

Resolution

Ensure that the Entity ID configured in Tableau Server and on the Okta application is the full login URL for Tableau Server, including "http://" or "https://".

Cause

Okta's pre-built application for Tableau Server uses the Entity ID to communicate with Tableau Server, so the Entity ID must be a complete URL including http or https.
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Related Links
https://saml-doc.okta.com/SAML_Docs/How-to-Configure-SAML-2.0-for-Tableau-Server.html
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