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What processes and folders are recommended to put in the whitelist of antivirus scanning for Tableau Desktop and Tableau Prep Builder


Published: 24 May 2021
Last Modified Date: 09 Sep 2021

Question

What processes/folders are recommended to be added in the whitelist of antivirus?

Environment

  • Tableau Desktop
  • Tableau Prep Builder

Answer

1) For Tableau Prep Builder, the following Processes and folders are recommended to be in antivirus exclusions:

Processes --
Tableau Prep Builder.exe
tabprotosrv.exe
tdeserver64.exe
prepservice.exe
hyperd.exe
hyperdstarter.exe
tabminerva.exe( prior to version 2021, it's called prepservice.exe)

Folders--
C:\Users\<user account>\Documents\My Tableau Prep Repository
C:\Program Files\Tableau\
C:\Users\<User Account>\AppData\Local\Tableau
C:\Users\<UserAccount>\AppData\Local\Temp\TableauTemp

2) For Tableau Desktop, the following Processes and folders are recommended to be in antivirus exclusions:

Processes --
tableau.exe
tabprotosrv.exe
tdeserver64.exe
hyperd.exe
hyperdstarter.exe
QtWebEngineProcess.exe

Folders --
C:\Users\<user account>\Documents\My Tableau Repository
C:\Program Files\Tableau
C:\Users\<User Account>\AppData\Local\Tableau
C:\Users\<UserAccount>\AppData\Local\Temp\TableauTemp
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