Last Modified Date: 02 Apr 2020
EnvironmentTableau Server 2018.1. and earlier versions
AnswerIf you are using Tableau Server 2018.2 and later versions on Windows or Linux, follow the guidelines described in Tableau Help:
For Tableau Server 2018.1 and earlier versions on WindowsStep 1
We recommend that you make a backup of your installation of Tableau Server before beginning the uninstallation process. For more information, see Back Up Tableau Server Data.
Uninstall the existing server using the Add/Remove Programs in the Control Panel. If you have a distributed environment, use Add/remove Programs on your primary machine.
Note: Uninstalling removes the application software, but leaves your data and configuration settings on the machine.
Manually delete the versioned Tableau Server directory. The exact location of the directory depends on your operating system and the bitness of your Tableau Server installation.
- 32-bit: C:\Program Files (x86)\Tableau\Tableau Server and C:\ProgramData\Tableau\Tableau Server
- 64-bit: C:\Program Files\Tableau\Tableau Server and C:\ProgramData\Tableau\Tableau Server
Important: Deleting this directory removes your existing content so that a new installer does not try to import it into the new server.
Manually remove all environment variables that reference Tableau Server or tsm.
Additional InformationFor more information about upgrading to a new version of Tableau Server, see the Upgrade topics in the Server Online Help.
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