Question
Unable to import IdP metadata from OneLogin on Tableau Cloud. Upon importing ldp metadata the following error occurs:
Your file could not be imported. The provided file is not valid, or it does not contain the correct IdP metadata
Last Modified Date: 08 Jul 2022
Environment
- Tableau Cloud
- Tableau Server
- Site-SAML
Answer
Certificate needs to be in SHA-256 format in OneLogin settings.If SHA-1 as X.509 Certificate is used in OneLogin, Tableau site SAML cannot import OneLogin metadata.
1. In OneLogin Administration page, click Security tab > Certificate
2. Create a new X.509 certificate with SHA-256 or change X.509 certificate to SHA-256 in "SHA fingerprint"
3. Move to Applications tab > SSO
4. Choose the X.509 certificate created above in "X.509 Certificate"
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