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The snapshop image gets truncated when shared in Tableau App for Slack


Published: 02 Jun 2023
Last Modified Date: 23 Oct 2023

Question

When sharing the dashboard snapshot image in Tableau App for Slack, the image is displayed truncated. 
Part of the chart or crosstab is not displayed properly. 
User-added image
 

Environment

  • Tableau Cloud
  • Tableau Server
  • Tableau App for Slack

Answer

This can occur when the dashboard size options is set to "Automatic" in Tableau. 
Set the "fixed size" or the minimum size in the size options depending on the situation.

Under Size on the Dashboard pane, select "Fixed size" and specify width and height. 
Or,
Choose "Range" and uncheck "Maximum size", and manually set width and height as minimum size.
 
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