Question
How to retrieve the display value for a column from a ServiceNow instance
Last Modified Date: 15 Aug 2023
Environment
- Tableau Desktop
- ServiceNow
Answer
Use a cdata_servicenow.properties file to customize the connection:- Edit and save the attached cdata_servicenow.properties file in a text editor (such as Notepad). To return display values for all fields, set the DisplayValue connection property to TRUE. To return both actual and display values, set the property to ALL.
- Save the cdata_servicenow.properties file to the My Tableau Repository\Datasources directory.
Additional Information
For more information about the DisplayValue connection property, see DisplayValue.For more information about customizing JDBC connections using a properties file, see:
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