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Publish Data Source with Service Role Credentials


Published: 18 Feb 2022
Last Modified Date: 21 Feb 2022

Question

When the customer tries to connect to a Google Big Query Data source directly from Tableau Online, they don't have any option to use the Service Role credentials.

So they used the individual user credentials to add the data source to Tableau Online and then they changed the authentication method to use the Service Role credentials.

They are facing the following error message when they open the published Workbook in the:


User-added image

Environment

  • Tableau Online 2021.3.3
  • Windows 10
  • Google BigQuery

Answer

In order to connect to a data source in Tableau Online using the Service Role Credentials, you need to publish a data source from Tableau Desktop using Service Role Credentials.
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