1. Sign into the Customer Portal using your Tableau username and password. 
2. On the Customer Portal home page, click Licenses.
3. A table will open listing any product key(s) assigned. Select a specific Server key to open the License Detail page.
4. From the License Detail page:

• Identify what add-ons are enabled such as Login-based License Management or Advanced Server Management. 
• Determine if the key is a Core key or a role-based key and how many cores or roles are assigned. 
• Understand if you have been assigned an Updatable Subscription License (USL). 
• Find when the subscription term or maintenance period ends (Period End).

1. Sign into the Customer Portal using your Tableau username and password. 
2. On the Customer Portal home page, click Licenses.
3. A table will open listing any product key(s) assigned. Copy the product key for the product you are activating. 

1. Go to the Customer Portal and sign in with your Tableau username and password.
2. On the Customer Portal homepage, select Licenses. 
3. In the resulting table, select the key you would like to reassign. 
4. Click Assign Key to assign the key to a new user.
   
5. In the Assign Key dialog box, enter the first name, last name and email address of the person you would like to assign the key to, then click Assign Key. 
   You also have the option to give this user portal access, which is highly recommended. Giving Tableau Portal Access will allow the user to quickly identify a key when lost, access the knowledge base, and file Technical Support cases.
   Note: If you opt not to give the person portal access, they will not be emailed when the key is assigned to them.

1. On the Customer Portal homepage, select Licenses. 
2. In the resulting table, click the key you would like to edit and select Edit License.
   
3. From here you can enter a new User Name and/or enter a new Assigned Email to change who the key is assigned to.
4. Click Save.

1. On the Customer Portal homepage, click Licenses.
2. Select the Product Key you wish to update and click Edit.
3. Select Change Owner, and reassign owner from the pre-populated drop-down.
4. Click Save.

1. Go to the Customer Portal and sign in with your Tableau username and password.
2. On the Customer Portal home page, click Licenses.
3. The product keys associated with the account are listed in a table. The table shows detailed information such as the Key Name, the associated Product Name, the Assigned Email,  and the Period End, representing the expiration or maintenance contract end date, and more.
4. ​Click on a product key to see more details, including license and registration history.

1. From the Licenses page, select the product key that you will be activating offline.
2. From the License Detail page, find the "Offline Activation Id".  This will be the key that should be activated in a disconnected environment.

1. From the Licenses page, click the product key you want to add information to.
2. From the License Detail page, select Edit License.
3. Complete all or some of the fields in the Customer Information area, then click Save. 

Note: this Customer Information is not used by Tableau. It is purely a way for you to add additional information to a product key to help you monitor and manage the keys.
 

You can view and export the history for an individual product key or generate a report for all keys across all of the accounts you manage.

Individual key history

1. From the Key List page, click a product key.
2. Scroll to the bottom of the page and select the option to show “Registration History (with State)”.

Global key report

1. On the Home page of the Customer Portal, click Licenses.
2. In the drop-down menu, ensure All Licenses Report is selected.
3. Click Export Data and select the desired format. 

The table shows a row for each key that you manage and includes the registration information and any end user information you’ve added. It also includes the expiration date for the maintenance contract.