QuestionFor Tableau product licenses, this article will answer some general questions on how to view licenses, see the configuration (flags) set for your licenses, and understand what actions can be performed on licenses in the Tableau Customer Portal. For some common activation errors, see the "Additional Information" section below.
Please Note: If you recently purchased a Creator license, information on finding your activation link email is available in this KB on getting started with Tableau Cloud. No Desktop keys are issued for Tableau Cloud sites or trials.
If you purchase a Tableau Cloud site, please reference this link on how to manage users with Tableau Cloud and Login-base License Management. With Tableau Server and Tableau Cloud Creator purchases, LBLM will be the default activation method and no product keys will be issued for Tableau Desktop or Tableau Prep Builder.