Answer

• For initial steps on setting up multi-factor authentication on your Tableau Cloud account, see Register for multi-factor authentication.
• For an overview of the different authentication options for MFA, see Verification Methods for Multi-Factor Authentication.

When initially setting up multi-factor authentication, you can choose to receive a notification or use a temporary authentication code. If you choose the code option during setup, a temporary code will appear on your authenticator app when you sign in using multi-factor authentication.

Note: These codes are time sensitive, and if your temporary authentication code switches to a two word recovery code, you can request that a new temporary authentication code is sent. The two word phrase in the authenticator app is a recovery code, and not the temporary code you will use to authenticate to your Tableau Cloud site.
 

Salesforce Authenticator App

• Video Guide
• For troubleshooting the Salesforce Authenticator, please see Salesforce Authenticator Troubleshooting.

Third Party Authenticator Apps

Google Authenticator

• Get verification codes with Google Authenticator

Microsoft Authenticator

• Video Guide
• Add non-Microsoft accounts to the Microsoft Authenticator app

Additional Information