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How to Reboot a Tableau Server Distributed Cluster


Published: 16 Oct 2017
Last Modified Date: 24 Sep 2019

Question

What is the proper order to reboot computers hosting a distributed Tableau Server cluster?

 

Environment

  • Tableau Server multi-node cluster

Answer

Follow these steps:

For Linux and Windows based Tableau Servers running TSM commands:

The Tableau Server application should be shut down by running "tsm stop" from the Command Prompt (or stopped from the TSM Web Interface) from the Tableau Server initial node:

  1. After the application shut down is complete, the non-initial nodes should be rebooted, then given time to finish their boot sequence and load the Tableau Server worker software.
  2. Then the Initial node should be rebooted and allowed to load the Tableau Server primary software.



For Windows based Tableau Servers running tabadmin commands (10.5.X and earlier):
The Tableau Server application should be shut down by running "tabadmin stop" from the Command Prompt (from the Tableau Server \bin\ folder) on the primary node:

  1. After the application shut down is complete, the Worker nodes should be rebooted, then given time to finish their boot sequence and load the Tableau Server worker software.
  2. Then the Primary node should be rebooted and allowed to load the Tableau Server primary software.
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