How to Notify Additional Recipients When an Extract Refresh Fails on Tableau Cloud or Tableau Server

Published: 09 Nov 2016
Last Modified Date: 21 Nov 2023


How can additional users be notified when an extract fails to refresh on Tableau Cloud or Tableau Server?


Tableau Cloud
Tablea Server


1. Vote on the Tableau Community Idea to have this important option in a future release.
2.  Use email rules to forward the notification to other users. For example, in Outlook, you could create a rule that is applied to messages you receive with specific words in the sender's address ( and specific words in the subject (Extract Refresh Failed). The action would then be to have these messages forwarded to people or public group (desired recipients email address(es).

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