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How to Find Older Versions of SpecificTableau Help Articles


Published: 15 Nov 2019
Last Modified Date: 16 Nov 2019

Question

How do I find previous versions of Tableau Help documents?

Environment

  • Tableau Server
  • Tableau Desktop 
  • Tableau Public Desktop
  • Tableau Reader
  • Tableau Prep Builder 

Answer

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Option 1

Search from the installed product:

If the version of Tableau for which you need help is installed, simply open up the Tableau application and navigate to help:

For Tableau Desktop

Open Tableau Desktop > Select Help
From the Help menu: Choose Open Help, or Watch Training Videos  

For Tableau Public Desktop

Open Tableau Public Desktop > Select Help
From the Help menu: Choose Open Help, select How it Works, Training or Community

For Tableau Reader

Open Tableau Reader > Select Help
From the Help menu: Choose Open Help, or Watch Training Videos  

For Tableau Server

After signing in to Tableau Server, click the information icon (circle with lower case i) in the top right corner. 
Select Server Help and search for the topic.

 
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Option 2

Update the URL to the  desired version of help:

If you have found the current help article on our website, but need this help information for an older version. You can revise the URL to reflect the older version and if the exact article existed for this older version the old help document will be returned. If the URL returns a not found error then the article did not exist in the previous version or the articles title or location within our help has changed and further searching will be required. 

Example below:
A current Tableau Server on Windows help article is titled “Migrate to New Hardware” and its
link is: https://help.tableau.com/current/server/en-us/upgrade_migrate.htm

To get the Tableau Server on Windows 10.5 help document instead, change the value in the URL representing the version from  “/current” to “/v10.5”.

This results in a new link https://help.tableau.com/v10.5/server/en-us/upgrade_migrate.htm which resolves to the Tableau Server on Windows 10.5 documentation for migrating to new hardware.
 
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Option 3

Search help by version on our website:

  1. Navigate to Tableau Support's help page https://www.tableau.com/support/help. 
  2. Choose your specific version from the drop down menu.
  3. Select the specific product from the list.
  4. Drill down to find the pertinent help document.

 

Additional Information

This information is applicable to all products except Tableau Prep Builder. Tableau Prep Builder has a single help guide referencing past versions from within. 
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