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Deactivating a Tableau Server Product Key


Published: 11 Jun 2013
Last Modified Date: 14 May 2018

Question

How to deactivate a Tableau Server product key.

Environment

  • Tableau Server
  • Windows and Linux

Answer

To deactivate a Tableau Server product key:

On Windows:
  1. Sign in to the computer running Tableau Server.
  2. Navigate to StartAll Programs > Tableau Server <version> > Manage Product Keys.
  3. Select the product key that you want to deactivate, and then click Deactivate.
  4. When prompted, click Yes.

On Linux:

  1. Sign in to the computer running Tableau Server.
  2. Run "tsm licenses deactivate -k <license key>".
Note for both Windows and Linux: If you do not have an Internet connection, you are prompted to create an offline return file to complete the deactivation process. For more information, see Offline Activation
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