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Clearing the Map Cache


Published: 06 Jun 2018
Last Modified Date: 06 Jun 2018

Question

How to clear the map cache so that an old map refreshes and displays correct information after being modified using Mapbox.

Environment

  • Tableau Desktop
  • Mapbox

Answer

Map cache should be cleared by clearing Temporary Internet Files
However, some Custom Map cache might be retained even after clearing Temporary Internet Files and you may need to clear the Tableau Cache. To do so, navigate to the below folder and delete the necessary folders. 
  • Windows: C\Users\<username>\AppData\Local\Tableau\Caching
  • Mac: ~Library/Caches/com.tableau.Caching
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