Last Modified Date: 24 Aug 2022
Environment
Tableau ServerAnswer
Option 1
Adjust the idle timeout, where <minutes> is the number of minutes after which the user session will time out.For Tableau Server on Linux and Tableau Server on Windows 2018.2 and newer:
tsm configuration set -k wgserver.session.idle_limit -v <minutes> tsm pending-changes apply
For Tableau Server on Windows 2018.1 and earlier versions:
On the computer running Tableau Server, open a command prompt and navigate to the Tableau Server bin folder, located by default at:
C:\Program Files\Tableau\Tableau Server\<version>\bin
tabadmin stop tabadmin set wgserver.session.idle_limit <minutes> tabadmin configure tabadmin start
Notes:
- The default setting for
wgserver.session.idle_limit
is 240 minutes. - Closing the web browser will end the current session regardless of the timeout period, and require signing-in again to access Tableau Server.
Option 2
Adjust the maximum age for sessions, where <minutes> is the number of minutes after which the user session will time out.
For Tableau Server on Linux and Tableau Server on Windows 2018.2 and newer versions:
tsm configuration set -k wgserver.session.apply_lifetime_limit -v true tsm configuration set -k wgserver.session.lifetime_limit -v <minutes> tsm pending-changes apply
For Tableau Server on Windows 2018.1 and older versions:
tabadmin stop wgserver.session.lifetime_limit <minutes> tabadmin set wgserver.session.apply_lifetime_limit true tabadmin configure tabadmin start
Notes:
- The setting wgserver.session.apply_lifetime_limit must also be set to "True" for the
wgserver.session.lifetime_limit value
to take effect. - When wgserver .session.appy_lifetime_limit is set to "True" the session will time out if:
- Session is idle and the
wgserver.session.idle_limit
is reached, OR - Session is not idle, but has reached wgserver.session.lifetime_limit
- Session is idle and the
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