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Changing Tableau Cloud Email or User Name


Published: 23 Jan 2014
Last Modified Date: 24 Aug 2022

Question

How to change the user name (email address) associated with a Tableau Cloud account.

Environment

Tableau Cloud

Answer

It is not possible to change the email address associated with the Tableau Cloud account because the email address serves as the unique user name. Use the following workaround:
  1. Create a new account with the desired email address. For more information, see Add Users.
  2. Sign out of Tableau Cloud.
  3. Sign in to Tableau Cloud with the new credentials.
  4. If the previous account owns content, move content from the previous account to the new user account. See Manage Content Ownership for more information. 
  5. Delete the original account. For more information, see View and Delete Users.

Additional Information

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If you would like assistance with automating the above steps using TabProvision, please reach out to your Account Manager for additional support options, such as Professional Services.
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