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Changing the IP Addresses of Computers Running Tableau Server


Published: 01 May 2013
Last Modified Date: 19 Dec 2019

Question

How to change the IP addresses of computers running Tableau Server in a distributed environment.

Environment

  • Tableau Server 2018.1  (configured to use IP Addresses instead of hostnames) or Tableau Server 2018.2 and later
  • Windows
  • Distributed environment

Answer

2018.1 or earlier:

  1. As a Tableau Server Admin, create a full backup of Tableau Server. For more information, see Back Up the Tableau Data in Tableau Help.
  2. Uninstall Tableau Server from all computers running Tableau Server, including workers.
  3. Delete the following Tableau Server folders to ensure a clean installation:
    • On a 32-bit computer: C:\Program Files\Tableau\Tableau Server
    • On a 64-bit computer: C:\Program Files (x86)\Tableau\Tableau Server AND C:\ProgramData\Tableau\Tableau Server
  4. Install and configure the distributed installation of Tableau Server on the new computers. For more information, see Deploy and Install and Configure Worker Servers in Tableau Help.
  5. Restore the backup by using the tabadmin restore --no-config command. For more information, see Restore from a Backup in Tableau Help.

2018.2 and later 

  1.  As a Tableau Server Admin, create a full backup of Tableau Server. For more information, see Back Up the Tableau Data in Tableau Help.
  2.  Without node1: remove and obliterate all other node(s). For more information, see Remove a Node and Remove Tableau Server from Your Computer.
  3. Review that single node1 is running.
  4. Install and add new nodes. For more information, see Install and Configure Additional Nodes

Additional Information

If Tableau Server is running in a single-node configuration, it should run successfully after changing the IP address, because, in most cases, the "127.0.0.1" IP is used for internal communications. You might need to restart Tableau Server after changing the IP address.

If Tableau Server has been configured to use hostnames, see Update Configuration for a New IP Address in Tableau Help 2018.1. 

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