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Applying Windows Updates to Tableau Server


Published: 20 Dec 2017
Last Modified Date: 29 Nov 2022

Question

How to apply Windows updates to the computer running Tableau Server and the RMT Server.

Environment

  • Tableau Server
  • RMT Server
  • Windows

Answer

All the following steps must be performed as an Administrator.  If you encounter difficulties, please contact your IT team. 

Versions 2018.2 or later

  1. Stop Tableau Server.
    • tsm stop
  2. Ensure that all necessary Windows patches/updates have been installed on Tableau Server nodes in the cluster.
  3. Confirm that any required operating system reboots have been performed and completed.
  4. Start Tableau Server by running the following command from the Tableau Server bin directory (as Administrator)
    • tsm start

Versions 2018.1 or earlier

  1. Stop Tableau Server and disable auto start by running the following commands from the Tableau Server bin directory (as Administrator)
    • tabadmin stop
    • tabadmin autostart off
    • tabadmin config
  2. Ensure that all necessary Windows patches/updates have been installed on Tableau Server nodes in the cluster.
  3. Confirm that any required operating system reboots have been performed and completed.
  4. Re-enable auto start, and start Tableau Server by running the following commands from the Tableau Server bin directory (as Administrator)
    • tabadmin autostart on
    • tabadmin config
    • tabadmin start

RMT Server

  1. Stop the RMT Server by running these commands from the Master directory (as Administrator).
    • rmtadmin stop
  2. Ensure that all necessary Windows patches/updates have been installed on Tableau Server nodes in the cluster.
  3. Confirm that any required operating system reboots have been performed and completed.
  4. Start the RMT Server by running the following command from the Master directory (as Administrator)
    • rmtadmin start

Additional Information

For versions prior to 2018.2, tabadmin must be run from the Tableau Server bin directory. By default, your bin directory is located at C:\Program Files\Tableau\Tableau Server\<version>\bin
  • Where <version> is your version of Tableau Server.
  • For example, go to the Tableau Server 10.3 bin directory by typing the following: cd C:\Program Files\Tableau\Tableau Server\10.3\bin
For RMT Server, rmtadmin must be run from the Tableau master directory. By default, your bin directory is located at C:\Program Files\Tableau\Tableau Resource Monitoring Tool\Master
  • Where <version> is your version of Tableau Server.
  • For example, go to the Tableau master directory by typing the following: cd "C:\Program Files\Tableau\Tableau Resource Monitoring Tool\Master"


 
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