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Unable to open Tableau Desktop on macOS


Published: 09 Jan 2020
Last Modified Date: 09 Jan 2020

Question

After installing Tableau Desktop on macOS, following dialog shows when opening it.
The application "Tableau Desktop xxx" can't be opened.
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Environment

  • Tableau Desktop
  • macOS

Answer

Work with your IT team to ensure you have full permission to run Tableau.
You can use following steps to troubleshoot the issue.

1. Open Terminal, cd to /Applications/Tableau Desktop <version>.app/Contents/MacOS
2. Type following command.
ls -la
3. Check permissions of Tableau.
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4. If it has no execution permissions, work with your IT team to make it executable.
For example: chmod +x ./Tableau
5. Work with your IT team to ensure your security software does not prevent running of Tableau.
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