기술 자료

"Extensions are not allowed on this site. Contact your server administrator to change this site setting to allow extensions."


게시 날짜: 18 Jul 2022
마지막 수정 날짜: 12 Aug 2022

문제

The error below is displayed when adding extensions on workbook in web authoring mode:

Error: "Extensions are not allowed on this site. Contact your server administrator to change this site setting to allow extensions."

환경

  • Tableau Server 2021.4.2
  • Windows Server 2016

해결 방법

 
  1. Created a new test site.
  2. Select the Default site or the site which has the issue from the dropdown, below the log on top left corner.
  3. Go to Settings->Extensions
  4. Enabled the setting - "Let users run extensions on this site"
  5. Deleted the test site.

 

원인

There was only one site- Default. However, the site level setting -"Let users run extensions on this site" is disabled for this Default site. We won’t be able to enable it as there is only one site and site level setting was not shown anywhere in the UI.

추가 정보

Issue could happen in below scenario:
  1. Create multiple sites, say Site-A, Site-B, Site-C.
  2. Disable the setting "Let users run extensions on this site" on Site A.
  3. Delete Site-B and Site-C. 
Now there is only one site - Site-A with extensions enabled at the server level but disabled at the site level. 
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