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Error "Bad Request: The data source does not contain the expected data Error Code A7AE75CC" Connecting to Google Drive


發佈時間 : 14 Apr 2022
上次修改日期 : 27 Dec 2023

問題

When you try to connect to Google Drive, the following error occurs: 
An error occurred while communicating with Microsoft Excel
Bad Request: The data source does not contain the expected data.
Error Code: A7AE75CC Google Drive has rejected this request because of insufficient permissions.

or

Unable to complete action
Bad Request: The data source does not contain the expected data.
Error Code: A7AE75CC Google Drive has rejected this request because of insufficient permissions.

環境

  • Tableau Desktop
  • Tableau Server
  • Tableau Cloud
  • Google Drive

解決方法

Option 1
Reduce the size of the file you are connecting to. For example, consider copying the sheet(s) you want to connect to into a new workbook that doesn't contain any large sheets. 
Option 2
Verify and grant permission of this file for this Google account.

Option 3
If you cannot connect to a particular Google Sheets (.gsheet), check to see if the file contains pivot tables. If pivot tables are included, delete them, or copy the pivoted data to another Google Sheets and connect to it.

其他資訊

For additional information about this limitation, refer to the third party links below*.  *Although we make every effort to ensure links to external websites are accurate, up to date, and relevant, Tableau cannot take responsibility for the accuracy or freshness of pages maintained by external providers. Contact the external site for answers to questions regarding its content.

You may receive this error message above also when the Google account have insufficient permission if the file is shard from another place. 
Under Google Drive, right click the file from "Shared with me". If the "Move to" is disabled, this Google account has insufficient permission and as a result, Tableau has insufficient permission when connecting to this file under this Google account.

.User-added image
2. There are two ways to grant permissions:
  1. Choose "Make a copy" and move the copy to "My Drive" somewhere. Then Tableau has the permission connecting to this copy file under this Google account.
  2. The file owner can transfer the ownership to this Google account so that this Google account has the "Move to" permission. Then just move to "My Drive" somewhere and Tableau has the permission.
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