BASE DE CONNAISSANCES

Denodo Bad Connection: Tableau could not connect to the data source. Error Code: FAB9A2C5


Date de publication : 26 Aug 2021
Date de dernière modification : 09 Nov 2022

Problème

Upon editing a workbook with Denodo data source, the following error may be displayed:
An error occurred while communicating with the Denodo data source 'calcs (xxxx.xxxx) (xxxx)'
Bad Connection: Tableau could not connect to the data source.
Error Code: FAB9A2C5
ERROR: Syntax error: Exception parsing query near 'IN';

Environnement

  • Tableau Desktop older than 2020.4.8, 2021.1.5, 2021.2.2 and 2021.3.1
  • Tableau Server older than 2020.4.8, 2021.1.5, 2021.2.2 and 2021.3.1
  • Denodo server older than 7.0u20210818 

Résolution

Upgrade the Denodo server to 7.0u20210818 or later will solve both problems.  
Upgrade Tableau to 2020.4.8, 2021.1.5, 2021.2.2 or 2021.3.1 or later.
 

Informations supplémentaires

The Denodo server has failed to handle two types of queries. One problem is that Denodo couldn't handle queries where the IN operator was used in a boolean expression in the SELECT clause.  The other problem is that Denodo couldn't handle queries where there was a complex boolean expression used in the SELECT clause.
 
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