Question
What are the contents in Tableau Desktop Or Tableau Prep Logs Folder?How can I read them?
Last Modified Date: 24 Aug 2022
How can I read them?
Environment
- Tableau Desktop
- Tableau Prep
Answer
Here is an overview of each log:Tableau Desktop
1. log.txt(The same applies to log_1.txt, etc.):- Tracks the application process (tableau.exe).
- Contains the most useful timing information for actions taken by the user.
- Contains valuable environmental information about the user’s computer.
- Logs of the connections to data sources. It contains detailed data connection-specific information and queries.
- tabprotosrv.txt: The log for ODBC connections, etc.
- jpprotocolserv.txt: The log for JDBC connections.
- Logs of extract activity.
Tableau Prep
1. app.log:- "Frontend" logfile. (Prior to 2019.1.1 these logs were contained in ui_###.log.)
- Backend logs for the Java process that hosts rest API.
- Backend logs for prepservice.exe.
- Logs of the hyper instance.
- Logs of the backend process manager.
Additional Information
There is an open tool to check the Tableau Logs: Tableau Log ViewerHow to Generate Tableau Desktop Logs for a Support Case:
Tableau Technical Support YouTube video https://youtu.be/Mr3Z79SZiZ8
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