KNOWLEDGE BASE

YouTube Videos Do Not Play in Tableau Desktop and Tableau Reader


Published: 26 Jun 2015
Last Modified Date: 08 Jul 2016

Issue

When embedding a YouTube video or page containing YouTube content into a dashboard object, the video progress monitor might spin without beginning the video.

Environment

  • Tableau Desktop 8.2 and later versions
  • Tableau Reader 8.2 and later versions
  • YouTube

Resolution

To resolve the issue, install Adobe Flash using one of the below methods:
  • Install Adobe Flash for Safari.
  • Embed another service which uses Adobe Flash, such as RuTube.ru, which should prompt you to install Adobe Flash.

Cause

Versions of Tableau Desktop and Tableau Reader later than 8.1 no longer use Internet Explorer to display web objects. Embedded YouTube videos no longer prompt for the installation of Adobe Flash.
Did this article resolve the issue?