KNOWLEDGE BASE

User with license level "Unlicensed (Can Publish)" receives error "You do not have permission to open this site"


Published: 31 May 2016
Last Modified Date: 24 Mar 2017

Issue

A site user with license level 'Unlicensed (Can publish)' may not be able to publish content from Tableau Desktop to Tableau Server if the same user also exists on another site. The following error message is received in Tableau Desktop:
You do not have permission to open this site.

Environment

  • Tableau Server 9.3.0-9.3.2, 10.0.0-10.0.5, 10.1.0-10.1.3

Resolution

Upgrade to Tableau Server 9.3.3, 10.0.6, 10.1.4 or a newer version. For more information, see Upgrade Tableau Server

 

Cause

This behavior is related to a known issue, ID 515507, which has been resolved in more recent versions.
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