KNOWLEDGE BASE

Worker Machine Periodically Becomes Unlicensed


Published: 01 Apr 2016
Last Modified Date: 27 Mar 2017

Issue

A worker running only one type of license-consuming process becomes unlicensed periodically, approximately 24 hours following restart of the cluster.

Running a 'tabadmin status -v' shows that the worker is still there and running, but is not licensed according to the Licenses view in Server Settings on Tableau Server. 

Environment

Tableau Server 9.1.0-9.3.0

Resolution

Upgrade to Tableau Server 9.3.1 or later maintenance release. For more information, see Upgrading Tableau Server.

Cause

This behavior is related to a known issue (ID: 465342) that has been fixed in a recent version of Tableau Server. 
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