KNOWLEDGE BASE

When running Tableau Server alongside Faronics executable blocker, views load slowly


Published: 12 Sep 2017
Last Modified Date: 15 Sep 2017

Issue

When running Tableau Server alongside Faronics executable blocker, views sometimes load very slowly.

 

Environment

  • Tableau Server 10
  • Windows Server 2012

Resolution

Disable .jar scanning in Faronics.

Cause

Tableau Server depends on many .jar files to run properly, and delays created by scanning those .jar files can cause delays when loading views in Tableau Server.  Even when folders are excepted from regular scanning per the related article, Faronics was found to still scan .jar files in those locations.
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