KNOWLEDGE BASE

When Connecting to TDE, the Connection to the Data Source is lost


Published: 10 Oct 2016
Last Modified Date: 07 Jul 2017

Issue

When connecting to published TDE, the connection to the data source is lost after initial use and the following error might occur: 

No such table.

Environment

  • Tableau Desktop 9.2.4, 9.3
  • Windows 7
  • Access

Resolution

Option 1

Upgrade to Tableau Desktop 9.2.14. For more information, see Upgrading Tableau Desktop.

Option 2

Try one of the following workarounds:
  • Clicking yes to reconnect enough times does get some/all data to load.
  • Use local copy of the data source.

Cause

This behavior is related to a known defect (ID: 573834) that has been fixed in the release 9.2.14 of Tableau Desktop
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