KNOWLEDGE BASE

VIZQL Processes Go Into Bad State and Views Time Out


Published: 15 Aug 2017
Last Modified Date: 24 Aug 2017

Issue

  • Tableau Server experiences performance degradation as VIZQL sessions reach their timeout limit.
  • A VIZQL process may also go into a bad state and no longer create new sessions until the process is restarted.

Environment

  • Tableau Server 10.2.0, 10.2.1, 10.2.2
  • Windows Visual C++ 2013 Redistributable installed

Resolution

Upgrade to Tableau Server 10.2.3 or a later version. For more information, see Upgrading Tableau Server in Tableau Help. 

Cause

There is a issue with the Windows Visual C++ 2013 library where Tableau Server is installed.
Did this article resolve the issue?