KNOWLEDGE BASE

Visitors Prompted to Log In When Viewing Embedded Tableau Online Views


Published: 21 Aug 2013
Last Modified Date: 31 May 2016

Issue

When visiting a web page or portal with an embedded Tableau Online view, visitors might receive a log in prompt.

Environment

Tableau Online

Resolution

As a workaround, enable inline frame authentication with SAML. 

If your IdP supports authentication inside an inline frame (iframe), you can enable transparent embedded views. See Default authentication type for embedded views in Configure Site Authentication for more information on enabling inline frame. 

Steps to enable inline frame: 
  1. Sign-in to Tableau Online as a Site Administrator. 
  2. Select Settings and then Authentication
  3. Select Single sign-on, and then Authenticate using an inline frame.
  4. Go to the IdP’s configuration settings and enable sign-in through iframes. 
Note: If you are uncertain whether your IdP supports iframe sign-ins, check your IdP's documentation to confirm.

Cause

Tableau Online currently supports using Tableau ID and SAML, based on email addresses, to authenticate users.

Additional Information


 
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