KNOWLEDGE BASE

View Becomes Blank After Selecting Drop Down Filter


Published: 20 Jun 2014
Last Modified Date: 23 Dec 2015

Issue

When selecting a drop-down filter in Tableau Server, the dashboard and the views become blank. 

Environment

  • Tableau Server
  • Internet Explorer 11

Resolution

Option 1

Upgrade to the latest maintenance release of Tableau Server. For more information, see Upgrading Tableau Server.

Option 2

Use a previous version of Internet Explorer or use a different browser. 

Cause

This behavior is related to a known issue that has been corrected in more recent releases.
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