"Verifying Tableau" Message Persists and Install Does Not Complete

Published: 12 Jan 2016
Last Modified Date: 30 May 2017


When installing Tableau Desktop on a Mac, the below message displays, and install does not complete: 
Verifying "Tableau"

Verifying Tableau


  • Tableau Desktop
  • Mac OS


Open Tableau Desktop with full permissions. 
  1. Right-click (or Control-click) Tableau Desktop and choose Open 
  2. When the "Are you sure you want to open it?" warning displays, choose Open again. 


Mac OS X Gatekeeper is preventing Tableau Desktop from launching.


Additional Information

If no "Open" option is available, ensure to go to System Preferences to change the Gatekeeption options. 

For more information about the Gatekeeper, see OS X: About Gatekeeper 

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