KNOWLEDGE BASE

Users Listed As Unlicensed in Tableau Server


Published: 22 Feb 2013
Last Modified Date: 15 Sep 2015

Issue

After adding users to Tableau Server, user site role is set to Unlicensed.

Environment

Tableau Server

Resolution

Assign desired site role to the affected users:
  1. Log into Tableau Server as a system administrator.
  2. Click Users.
  3. Select one or more users.
  4. From the Actions drop-down menu, select Site Role.
  5. Select the site role desired for the selected users.

Cause

The site role was not set when adding the user to Tableau Server.
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