KNOWLEDGE BASE

URL Actions Leading to External Sites Do Not Work in Safari


Published: 19 Feb 2014
Last Modified Date: 11 Jan 2017

Issue

When clicking on a URL action button in a workbook on Tableau Server, the expected action might not occur.

Environment

Tableau Server
Mac OS 
Safari

Resolution

Verify that pop-up windows are not being blocked by your browser.
To disable the pop-up blocker on Safari: 
  1. Click on Safari
  2. Preferences
  3. Go to the Security Tab.
  4. Under Web content, uncheck Block pop-up windows.

Cause

Clicking on a URL action that leads to an external website will open in a new tab or window. If pop-up blockers are used, nothing will appear.
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