KNOWLEDGE BASE

Unlicensed Users Receiving Subscription Email


Published: 01 Jul 2014
Last Modified Date: 14 Oct 2014

Issue

After a user's license status is changed to Unlicensed, the user might continue to receive subscription email.

Environment

Tableau Server 8.2.0 - 8.2.2

Resolution

Upgrade to Tableau Server 8.2.3 or a later version. For more information, see Upgrading Tableau Server in the Tableau Knowledge Base.

Cause

This behavior is a known issue that has been corrected in more recent releases.
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