KNOWLEDGE BASE

Unexpected Synchronization of Dual Axes


Published: 05 Oct 2016
Last Modified Date: 06 Oct 2016

Issue

When using a dual axis, the axes are not properly synchronizing when no value is input into a parameter that the axis relies on.

Environment

  • Tableau Desktop 10.0.0
  • Windows 7
  • Tableau Data Engine

Resolution

  1. Right click the second axis, and select Edit Axis...
  2. Keep Synchronize dual axes selected
  3. As the range is set to Automatic, take note of the start and end values.
  4. Change the range to Fixed and input the values from the 'Automatic' setting.
  5. Click Apply, and OK.

 

Cause

When there is no value input, the axis does not synchronize with the other axis. 
Did this article resolve the issue?