KNOWLEDGE BASE

Unable to Use the Map Washout Control


Published: 20 Mar 2017
Last Modified Date: 06 Apr 2017

Issue

When trying to change the Washout control for a map in Tableau Desktop 10.2.0, you are unable to do so because the control is not displayed. 

Environment

Tableau Desktop 10.2.0

Resolution

Option 1

Upgrade to Tableau Desktop 10.2.1 or a later version. For more information, see Upgrading Tableau Desktop.

Option 2

As a workaround, move the Tableau Desktop window to the lower right part of the screen and then resize the top left corner to increase the height of the Tableau window.

To view these steps in action, see the video below:

Cause

This behavior is caused by a known issue (ID: 622157) which has been fixed in a later version of Tableau Desktop. 
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