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Error "Unable to start service 'tabsvc': (5) Access is denied" When Installed Tableau Server


Published: 21 Aug 2014
Last Modified Date: 10 Sep 2015

Issue

When installing Tableau Server, the following error might be logged in the log files:

Unable to start service 'tabsvc': (5) Access is denied

Environment

  • Tableau Server 8.2
  • Windows Server 2012

Resolution

  1. Check that services.msc is closed and Tableau Server is stopped using the command tabadmin status -v.
  2. Open the command prompt as an administrator, navigate to the Tableau Server bin folder and run the following commands:
    sc delete tabsvc
    sc create tabsvc binPath= "C:\Program Files\Tableau\Tableau Server\8.2\bin\tabsvc.exe" start= auto
  3. Start Tableau Server.

Cause

Permissions on the computer do not allow tabsvc to be created when run as a service. The service can be created manually in the command prompt.
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