KNOWLEDGE BASE

Unable to Select a Quick Filter Item Made with Null or Space in Drop down Menu


Published: 27 Sep 2017
Last Modified Date: 23 Jan 2018

Issue

When the quicker filter item (drop down menu) consists of single space " ", it cannot be selected on the published view or dashboard.
 

Environment

Tableau Server 10 and later versions

Resolution

Option 1

As a Tableau Server Administrator, upgrade to Tableau Server 10.4.3, 10.3.7 or 10.2.9. For more information, see Upgrading Tableau Server in Tableau Help. 

Option 2

As a workaround, attempt to replace the space with full size space. 
Note: such a workaround would work in languages that have double byte space such as Japanese.

Cause

This behavior is related to a known issue (ID: 695928) which has been fixed in a recent release of Tableau Server. 
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