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Unable to Refresh a Mongodb or JSON Extract Published to Tableau Online


Published: 08 Sep 2017
Last Modified Date: 17 Nov 2017

Issue

When you try to refresh a MongoDB or JSON extract published to Tableau Online using the command line or Tableau Bridge, the following error occurs:
"There is no active connection to the data source"

Environment

  • Tableau Desktop 10.3.2 - 10.3.5, 10.4.0
  • Command Line Utility
  • Tableau Bridge

Resolution

Upgrade to Tableau Desktop 10.4.1 or a newer version. For more information, see Upgrade Tableau Desktop.
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