KNOWLEDGE BASE

Unable to Open Files by Dragging and Dropping when Running Tableau Desktop as Administrator


Published: 11 Apr 2018
Last Modified Date: 11 Apr 2018

Issue

When you drag and drop a file onto Tableau Desktop when you are running Tableau Desktop as an administrator, you see a crossed out circle rather than the Data Source connection page. 

Environment

  • Tableau Destkop
  • Windows

Resolution

Option 1: 

Open the file using File > Open or Data > New Data Source

Option 2: 

Run Tableau Desktop without choosing Run as administrator

Cause

In Windows, it is not possible to use drag and drop functionality with an application that is being run as an administrator. 
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