KNOWLEDGE BASE

Unable to Navigate on Dashboards when using two data sources in Tableau Server


Published: 06 Jul 2016
Last Modified Date: 12 Dec 2016

Issue

When using an action filter to navigate between two dashboards on Tableau Server, you are unable to navigate to the second dashboard. 

Occasionnally, the following error might occur: 
There was an error connecting to the data source.

Environment

Tableau Server 9.3.1 to 9.3.3

Resolution

Option 1

Upgrade to Tableau Server 9.3.6.  For more information, see Upgrading Tableau Server

Option 2

For the second action filter, make sure to select Menu (and not Select) in "Run action on:".

Cause

Two consecutive actions are used between the dashboards.   
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