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Unable to Navigate from a Tab to Another After Clicking an Action Filter on Tableau Server


Published: 01 Sep 2016
Last Modified Date: 07 Jul 2017

Issue

When clicking on an action filter, on a Tableau Desktop workbook published to 9.3.1 of Tableau Server, clicking on a tab becomes grayed out or sometimes disappears. 

The filter actions to navigate between dashboards appears to work properly the first time each link is clicked. However, after that, the links become greyed-out (and become inactive) or disappear completely from the workbook page.

Additionally, the following behaviors might also occur: 
  • Other items on the dashboards may become greyed out or unresponsive.
  • Sometimes, clicking a link will redirect you to the wrong dashboard page. 
  • This issue appears across all three main browsers such as IE, Firefox, and Chrome. 
  • The issue does not appear directly from Tableau Desktop.

Environment

  • Tableau Server 9.3.1
  • Tableau Server 9.3.5
  • Windows
  • Text Files

Cause

This behavior is related to a known defect (ID: 552655) that has been fixed in the release 9.3.8 of Tableau Desktop.
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